We have a developed and tested methodology which supports the delivery of world class solutions.
Our approach is premised on an interactive process that involves an in-depth engagement with our clients and their stakeholders from the problem identification through solution formulation stages to ensure validity, inclusivity, and ownership. This approach enables us to have consensus on the key challenges that faces the enterprise as well as project deliverables and expected outcomes.
It also eliminates bottlenecks as it allows for the seamless sharing of information critical to the success of the intervention process and enables us to design a mitigation model for any future problems early on in the project.
We have developed a business model that is premised on a core centralised, team of consultants who work in collaboration with a network of experts located in various strategic business hubs within our operational geographic region. This enables us to deliver right on time service to all our clients irrespective of their location, without compromising the integrity and efficacy of our interventions.
SIKHULILE AFRICA employs a consultative and open communication approach in its service to clients allowing for continuous feedback, excellence, impact assessment and evaluation. This has resulted in high client satisfaction and effective service delivery on assignments. Exit Strategies are incorporated into our solutions at design stage in order to facilitate skills transfer and capacity building for the client organization.
In order to design and implement effective interventions, we conduct feasibility studies (its intensity dependent on the type and magnitude of the need presented by the client) to ascertain and confirm the assignment objectives for best impact results and client satisfaction. These can take the form of meetings, workshops, research (desktop and interviews), etc.